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-Ensure that the date filter in the chart search function is configured correctly.
-Ensure that the computer is connected to the local network.
-Ensure that the local network is connected to the internet.
-Ensure that the networked image drive where radiographs are stored (if utilized) is connected to the network.
-Ensure that the radiograph storage file location settings are correctly configured (see Section 5.2.4 Settings Tab for configuration instructions)