Brief Device DescriptionIndications for UseContraindicationsPrerequisitesWarningsAdverse EffectsIntended UseIntended User PopulationIntended Patient PopulationCompatible Radiological Data SourcesHardware Requirements
System RequirementsInstallationRegistrationUpdatesAccessing the manual and viewing the product label
Description of How Second Opinion® OperatesGetting StartedLaunch ApplicationLogging OnSetting TabNavigating Patient RecordsFinding Specific ChartsTypical Image DisplayImage Selector FilmstripHow to Read ResultsHow to Use the Confidence SliderSelective Display of Potentials DetectionsHow to Use Image Adjustment Controls
About TroubleshootingProblem: Images or Results Fail to LoadUnable to Log InImages MissingApplication Crashes
About Troubleshooting
The information contained in this section provides steps that users may take to identify and solve basic problems that may occur while using the Second Opinion® Client. Any issues determined to be beyond the scope of these basic user troubleshooting instructions should be communicated to Pearl Customer Support:
Phone: (323) 438-8330
Email: customersupport@hellopearl.com
Note: A monitor, keyboard and mouse are required for troubleshooting.