The May 2019 edition of The Atlantic magazine contained an article titled “The truth about dentistry”. In it, the author visualised dentists—not a particular dentist but dentists in the abstract—as sinister authority figures looming over the helpless patient’s recumbent form, drill in hand.

That fatalist conviction suffuses my instincts as a CEO, but that fatalism was borne of something that I've spent much of the last 20 years pursuing with all of my passion and intellectual vigor—technological progress and its application.